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FAQ

What products does Telescope Depot offer?
We offer a wide selection of telescopes, eyepieces, mounts, solar filters, and astronomy accessories for beginners and experienced astronomers.

Do you offer free shipping?
Yes. We offer free standard shipping on eligible orders within the United States.

Do you offer express shipping?
Yes. Express shipping is available for a flat $15 fee at checkout.

How long does shipping take?

Standard Shipping: 5–10 business days

Express Shipping: 3–5 business days

Do you ship internationally?
Currently, we ship within the United States only and do not offer international shipping.

What is your return policy?
Eligible products can be returned within 30 days of delivery. Please review our Returns Policy for product-specific requirements and exclusions.

Do you offer price matching?
Yes. If you find the same product at a lower price from another online retailer, we can review the offer under our Price Match Guarantee.

How can I choose the right telescope?
Our team can help you select a telescope based on your experience level, observing goals, and budget.

How can I contact Telescope Depot?
You can contact our team by phone at +1 (855) 501-0541 or by email at sales@telescopedepot.com. Our support team is available Monday–Friday, 9 AM–5 PM ET.